Privacy policy

The Cascades Hotel has always attached great importance to respecting and protecting the personal data of its customers and partners.

The Cascades Hotel has updated its privacy policy in order to clarify the way we protect your personal data in accordance to the new European General Regulation on (GDPR) which came into effect on May 25th 2018. This new regulation aims to better protect the data of individuals on the web.

What personal data does Hotel Les Cascades collect ?

The Hotel les Cascades, by filling out its form, can collect the following personal information : name, first name, e-mail address and phone number.

All personal data collected by the Hotel Les Cascades comes from the user who takes the initiative to contact us.

For what purpose do we treat personal data ?

The personal data of the user will be processed for the following purposes :

  • answer the user's message left via the form.
  • internal statistics.
  • answer to the exercise of the rights of access, modification, cancellation and opposition, as well as questions and complaints.

How long do we keep the data ?

Hotel Les Cascades retains the data for 36 months (3 years ) and then disappears.

What legitimizes us to process the data ?

Hotel Les Cascades relies on the following legitimate bases in order to process personal data :

  • The Consent : you accept the processing of your personal data through a consent ( checkbox). You may withdraw this consent at any time.
  • The legitimate interest : Hotel Les Cascades has a commercial interest to treat your data which is justified, balanced and does not come to infringe on your private life.

Who has access to these data ?

The personal data of the user remain in the enclosure of the Hotel Les Cascades.

The Hotel does not sell any customer data to third parties.


The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures :

  • SSL (Secure Sockets Layer) protocol
  • Access Management - Authorized Person
  • Access Management - Person concerned
  • Computer backup
  • Login / password
  • Firewalls

What are your rights in personal data ?

In accordance wih the legislation of the RGPD, any person may exercise his right of access, rectification, cancellation / right to forget by making the request :

  • By letter with a copy of an identity document to the address of the head office of the Hotel Les Cascades SARL - BP 485 - Man - Cote d'Ivoire.